Hours of Operation
Customer Support
Mon – Fri: 8:00 AM – 3:00 PM
Sat & Sun: Closed
Force Management
Mon – Fri: 8:00 AM- 3:00 PM
Sat & Sun: Closed
Career Development
Mon – Fri: 8:00 AM – 3:00 PM
Sat & Sun: Closed
View Hours
Contact Information
Customer Support: 316.759.3737
Force Management: 316.759.1434
Career Development: 316.759.1433
View Contact
Email Address
Customer Support: 22fss.fsmps@us.af.mil
Force Management: 22fss.fsmpm@us.af.mil
Career Development: 22fss.fsmpd@us.af.mil
View Email
Military Personnel Flight
We are the Military Personnel Flight at McConnell AFB. Our mission is to provide quality personnel support. We handle everything from ID cards to base in-processing, assignments, re-enlistments, and retirements for all Airmen and their families. We are also the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions. As the MPF, we also handle the distribution of CAC and other ID cards. To apply or update your card, please make an appointment online or by phone.
We are thrilled to announce the launch of our new appointment system, “Qtrac” which will seamlessly integrate with our current queue tracking system. Qtrac will replace the RAPIDS appointment scheduler, enabling us to manage appointments more efficiently and provide better service to all Department of Defense ID Card holders. This appointment system will only be used for scheduling appointments for the DEERS/ID Card office.
Starting now, you can make appointments through Qtrac by clicking here or scanning the QR code on the attached flyer. Need help scheduling? We’ve included a comprehensive how-to guide for booking and checking in for your appointment via phone or computer.
For any issues with scheduling or questions about DEERS/ID cards, please call us at 316-759-3737, option 1. We’re here to assist you!
Experience the improved efficiency and convenience with Qtrac—your new go-to for scheduling appointments at the DEERS/ID office!
Identification & CAC Cards
New or changes to your ID Card?
Use the Qtrac Appointment Scheduler to book your appointment online now!
Customer Support
Please sign in at computers or front desk
Services Include: ID Cards, In-Processing, DEERS, Leave
Phone: 316.759.3737 option 1
Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.
MilConnect:
- milConnect enables members to manage health benefits, education benefits, SGLI, update themselves and their family in DEERS, and obtain proof of health coverage. The TRICARE newsroom article provides info on how members can manage their DEERS record.
To make an ID Card or DEERS update appointment use the QR code or go to https://rapids-appointments.dmdc.osd.mil/.
If you have just received a new CAC, please review these instructions for setting up Outlook with your new certificates and recovering old encryption certificates.
To reset your CAC Pin or Unlock a CAC, please visit the DEERS office between the hours of 8:00 AM – 3:00 PM.
Other Services
Force Management
Phone: 316.759.3737, option 3
- Awards/Decorations
- Evaluations
- Duty Status Updates
- Duty Information
- Adverse Actions
- Special Duty Assignment Pay (SDAP)
Career Development
Phone: 316.759.3737, option 2
- Assignments
- Promotions
- Re-Enlistments/Extensions
- Retirements/Separations
Passports & Visas
Get Ready for Travel
Days: Tuesdays and Thursdays
Hours: 8:00 AM – 3:00 PM
Resources
Upcoming Events
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