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American Forces Travel

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The Department of Defense now offers eligible patrons access to a leisure travel website powered by Priceline and other travel industry leaders! American Forces Travel is the new Morale, Welfare and Recreation (MWR) online vacation travel site offering exclusive travel deals and benefits just for the military and government community. American Forces Travel provides access to a wide selection of member-exclusive rates on hotel rooms, flights, cruises, rental cars, vacation packages, in-destination activities and much more!

While there are many for-profit online leisure travel offerings marketed to the military today, American Forces Travel℠ is the only official DoD online program. American Forces Travel℠ proceeds will support MWR programs for the military community. American Forces Travel℠ provides free access to the site for those who have served their country.

Visit www.americanforcestravel.com to get started!

Who is eligible to participate in American Forces Travel?
Currently, all active-duty military, retirees, Reserve, and National Guard, retired military, OCONUS civilians and eligible family members are eligible to participate. The program directors are working to include CONUS civilians and veterans.

American Force Travel Benefits:
Flights

  • Real-time confirmation
  • Multiple fliers for different searches
  • Booking and change fees waived
  • Frequent flyer miles earned
  • Seat selections with partnered airlines
  • Insurance available through Allianz

Hotels

  • Various discount and payment options
  • Ability to accommodate large groups (great for retiree reunions)
  • User-friendly search filters
  • Instant confirmation
  • Waived cancellation fees
  • Unmasked hotel pricing
  • Insurance available through Allianz

Car Rental

  • Most major brands worldwide
  • Most reservations can be cancelled
  • Prepayment options available for additional savings
  • User-friendly search filters
  • Ability to link flight information with rental
  • SMS text messaging prior to arrival
  • Loyalty options available
  • Collision insurance available through Allianz

Cruises

  • AFT member only pricing
  • No deposit down
  • Waived processing fee
  • Additional military extras such as upgrades, onboard amenities, spa credits or ship gift cards
  • 24/7 Helpdesk
  • User-friendly website
  • 110% price guarantee
  • Transfer of cruise rewards points

 

Frequently Asked Questions:

  1. Who is the vendor providing this new MWR online leisure travel service and how was it selected?
    A. Priceline Partner Network (PPN), a division of Priceline.com.
  2. What is the name of this new MWR online leisure travel service?
    A. The name of this new service is American Forces Travel.
  3. How does the validation process work to determine patron eligibility?
    A. Patron eligibility will be validated through the Defense Enrollment Eligibility Reporting System (DEERS).
  4. If there is a problem with validation, or an eligible patron is denied access, who does the patron contact?
    A. The initial online registration process will provide specific instructions and contact information to eligible patrons who are incorrectly denied access.
  5. Will there be one website for everybody to access or will each service have a unique website?
    A. There is a single online MWR leisure travel portal for all patrons, www.amercainforcestravel.com.
  6. Will there be 24/7 travel agent support for customers during the booking process and continued support during the customer travel process in case problems arise with reservations during the trip?
    A. Customer service agents will be available 24/7, both during and after the booking process.
  7. Will American Forces Travel offer airline tickets that originate outside of the U.S. or those that are completely overseas?
    A. Yes.
  8. Will travel insurance be offered that covers military trip change contingencies?
    A. Travel insurance is available for purchase with Allianz.
  9. Is American Forces Travel going to be available in all countries?
    A. Yes.
  10. Does American Forces Travel offer a “best value guaranteed” feature?
    A. PPN offers a “best value guaranteed” policy that is comparable to other industry providers.
  11. Will American Forces Travel be available for booking official travel, as an alternate for Defense Travel Service (DTS)?
    A. This program is not a substitute for, nor is in any way related to, the DTS.

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