Military Personnel Flight

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Located in the Dole Center, Bldg. 412, left of the Cashier’s Cage.

Dole Center Map


Monday-Friday 8:00am-3:30pm
Closing one day a month for training

2019 Training Dates:
Friday, May 17th
Monday, June 17th
Friday, July 19th
Monday, Aug 19th
Friday, Sept 20th
Friday, Oct 25th

Customer Support (ID Cards)
Monday – Wednesday: 8:00am – 3:30pm
Thursday: 7:00am – 1:00pm
Friday: 8:00am – 3:30pm
Services Include:
ID Cards
To make an ID card or DEERS update appointment go to:

*Appointments can be made during normal hours.




Career Development
Monday – Wednesday: 8:00am – 3:30pm
Thursday: 7:00am – 1:00pm
Friday: 8:00am – 3:30pm
Services Include:

Force Management
Monday – Wednesday: 8:00am – 3:30pm
Thursday: 7:00am – 1:00pm
Friday: 8:00am – 3:30pm
Services Include:
Duty Status Updates
Adverse Actions

Passport Hours (Effective 8 July 2019)
Walk-In: Tu/Th from 0800-1200
Appointments: By request

 ****Note**** Appointments should be made for ID cards through the portal

****Note**** We are closed, AMC Family Days, and Federal Holidays.

Did you know there are 5 DEERS/RAPIDS locations in the Wichita area?
The following three locations issue ID cards and do DEERS/RAPIDS updates by appointment.  To make an appointment at any of these locations log onto any computer and go to   If you do not have an appointment, call ahead for availability.

  • Active Duty-22 FSS Customer Service:  Located in the Robert J. Dole Community Center
    Phone number:  (316) 759-3737
    Customer Support (3773/3821/4774)
    Career Development (1433/3879/4718)
    Force Management (1434/3299/3295)
    Superintendent (2076)
    Flight Commander (3477)
    Hours of operation:
    Walk-In Hours – Monday – Friday: 9:00am – 3:30pm
    Appointment only – Monday – Friday: 3:30pm- 4:30pm
    Closed the 3rd Friday of every month.
  • KSANG Unit-184th FSS:  Located on the west side of McConnell AFB at Minuteman Drive and Jayhawk Dr.
    Phone number:  (316)759-7431
    Hours of operation:
    Mondays: Closed
    Tuesday-Friday 0800-1530 (Unless otherwise specified by the RAPIDS Military Appointment scheduler/appointment blocks)
    Drill weekends Sat-Sun: 0830-1500 (Visitors Center is closed on drill weekends)
  •  KSARNG Unit-287th Sustainment Brigade:  Located at East Central and North Edgemoor at 620 N Edgemoor in Wichita.
    Phone number: (316) 681-6261/6200
    Hours of operation: Monday – Thursday  8:30am – 4:30pm.  Closed on Fridays.
  • Official Mail Center/Postal Service Center: Bldg 524
    Phone DSN (316)759-3553/4878
    Hours of Operation:
    MondayFriday: 8am-5pm
    Saturday: 9am-12pm
    Services Include: Receiving, sorting, and delivering of incoming Official and Dorm Mail,
    metering outgoing Official mail

For the two locations listed below, always call ahead for availability.

  •  USAF Reserve Unit- 931st ARW:  Located on McConnell AFB on Topeka St. in building 1185 room 126.
    Phone number:  (316) 759-2519.
    Hours of operation:  Monday-Friday 7:30am – 4:00pm.  This location will be going to an appointment system within the next 60 days.
  •  KSNG Unit-263rd RSS:  Located in Hutchinson, KS at 1111 N. Severance.
    Phone number:  (620)728-4200.
    Hours of operation:  Monday-Friday 8:00am – 4:00pm

All locations are closed on Federal Holidays. Please call all locations before you go to ensure no change in schedule.